Frequently Asked Questions (FAQ)

What is the purpose of the Supplier Center?
The Wyeth Supplier Center is intended to provide general information about the Company and our Procurement and Accounts Payable operations to current and prospective suppliers of goods and services to Wyeth through a single, comprehensive source.

What is the purpose of the Supplier Portal?
The Supplier Portal is the “gateway” to Wyeth’s Supplier Relationship Management (SRM) application.  Using the Supplier Portal and the SRM application, invited suppliers may maintain and update their company and contact information and may submit quotations to active bid invitations or participate in live auctions to which they have been invited by a Wyeth sourcing or procurement manager.

How can I gain access to the Supplier Portal?
At the present time, access to Wyeth’s Supplier Portal is available by invitation only.

I have been invited to access the Supplier Portal but am having access issues. What should I do?
Please visit the Contact Us page for information on contacting Wyeth’s Supplier Support team.

To whom should I address a question about the content of any Bid Invitation, Auction, Request for Information/Proposal/Quote (RFx), or Purchase Order?
All such questions should be directed to the Sourcing or Procurement contact(s) listed on the document or associated e-mail. Please do not contact the Supplier Support team with questions related to the content of any of these documents.

To whom should I direct a request about the status of a payment or invoice?
All such requests should be directed to the Accounts Payable contact listed on your Purchase Order.  Please do not contact the Supplier Support team with questions related to invoices or the status of payments.

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